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How to tell if someone may be scamming you Phone Entergy doesn’t demand or accept gift cards (such as iTunes or Amazon), cash reload cards (such as MoneyPak, Vanilla, or Reloadit), or cryptocurrency (such as bitcoin). Don’t pay any Entergy bill with a gift card, cash reload card, wiring money or cryptocurrency.
Entergy does not cut off service without considerable advance warning. Entergy will never call you to request personal information over the phone. Never give out personal information such as your social security number or Entergy account number to an unsolicited caller. Never give out your personal information by email or phone.Entergy doesn’t demand banking information by email or phone or force you to pay by phone as your only option. Never give out your banking information by email or phone.There are some steps customers should take to protect their personal information from scammers: Inform your bank or financial institution, who may then direct you to other protective measures.Contact Entergy by calling 1-800-ENTERGY to speak with a company customer service representative.If the suspected scammer is present and you feel you are in immediate danger, call 911 as soon as possible.We want to ensure we provide the most current and reliable information regarding scams to our customers and provide tools to help you to keep your information safe. Unfortunately, we continue to see an increase in attempts to scam our customers. Planning & Operations Requests for ProposalsĪt Entergy, we put the safety and well-being of our customers at the forefront of everything we do.
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